Frequently Asked Questions

Note: To add a new user, you must have Entity Administrator permissions. On the ADEConnect home page, on the top menu bar, click User Management , and click Add User from the list.

Step 1: Search for the user
Step 2: Add user details
Step 3: Assign one or more education organizations
Step 4: Assign a contact type
Step 5: Select ADEConnect roles for the user
Step 6: Assign ADEConnect roles to selected education organizations

Watch the how-to video for details. https://adeconnect.azed.gov/Videos

1. On the ADEConnect  home page, in the top menu bar, click Account, and then click My Profile.

2. On the My Profile  page, click Edit Details, and edit your profile information.
3. In the My Profile page, update your profile information.

Note: How you log in to ADEConnect depends on your education organization’s policy. How you log in also controls the profile information you can edit. If you log in through a Student Information System (SIS), you can only update your name and date of birth. However, if you log in directly to ADEConnect, you can update your name, date of birth, and email address.  

4. When you’re finished updating your profile, click Save.

Note: Check your email box for a verification email. Send this verification back to the system to confirm the accuracy of your email address.

Watch the how-to video for details. https://adeconnect.azed.gov/Videos

Important: You must have direct access to ADEConnect to update your email address or password.
If you log in through a Student Information System (SIS), you do not have the ability to update it. You must contact the Administrator assigned to your education organization to update your email address.
For the update email address procedure, see FAQ :
Watch the how-to video for details. https://adeconnect.azed.gov/Videos

You do not need to create a new user profile for a person moving from one education organization to another. Instead, do the following:
On the ADEConnect home page, on the top menu bar, click User Management , and click Add User from the list.

Step 1: Search for and select the user
Step 2: Add any new or missing user details
Step 3: Associate the user with your education organization
Step 4: Assign a contact type
Step 5: Select ADEConnect roles for the user
Step 6: Assign ADEConnect roles to selected education organizations

To access your list of applications, on the ADEConnect Home page, click View Applications, or click Applications on the top menu bar.

Watch the how-to video for details. https://adeconnect.azed.gov/Videos

Note: To update a user’s information, you must have Administrator permissions.

1. On the ADEConnect Home page, on the top menu bar, click User Management, and then User List.

2. On the User List page, enter the user’s name in the search box.
3. Beside the user’s name, click View Details.

On the User Profile page, edit the user’s information such as email address, education organizations, and ADEConnect roles.

Watch the how-to video for details. https://adeconnect.azed.gov/Videos

If a user no longer works for your education organization, search for their profile page and remove them.

1. On the ADEConnect Home page, on the top menu bar, click User Management, and then User List.

2. On the User List page, enter the user’s name in the search box.
3. Beside the user’s name, click View Details.
4. Click Remove User.

Watch the how-to video for details. https://adeconnect.azed.gov/Videos

You need only one user account if you work for two or more education organizations and have different email addresses associated with each of the education organizations. ADEConnect can associate multiple email addresses with a single user account.

Important: Make sure when adding a new user, you select the user from the search grid and not continue to add as a new user. While entering user details, enter the unique email address for the education organization to which the user is being added.

You can find the Administrator assigned to your education organization on the Help page under the Find an Administrator section.

1. On the ADEConnect Home page, on the top menu bar, click User Management, and then User List.
2. Ensure the new district is listed in the top right corner, under the top menu bar. If it isn’t correct, click Change, enter the correct district name in the Search box.
3. Step 1: Search - enter the username and click Search.
4. Step 2: User Details – Add user details for the new education organization.
5. Step 3: Education Organizations – Select education organization(s) to which you want to associate the user.
6. Follow other steps as needed and click Save.

1. On the ADEConnect home page, on the top menu bar, click User Management, and then User List.

2. Ensure the district that is listed in the top right corner, under the top menu bar, is correct. If it isn’t correct, click Change, enter the correct district name in the Search box.
3. Enter the name of user in the Search box.
4. In the list of users, beside the user you want to add a role to, click View Details.
5. On the User Profile page, click Edit ADEConnect Roles, and then click on Add ADEConnect Roles.
6. Check box next to the role you want to assign.
7. Click Save.

Watch the how-to video for details. https://adeconnect.azed.gov/Videos

To update a user’s login method, you must have Administrator permissions.

1. On the ADEConnect home page, on the top menu bar, click User Management, and then User List.

2. Enter the name of user in the Search box.
3. In the list of users, beside the user you want to add a role to, click View Details.
4. Click Edit User Login.
5. In the pop-up, choose a login method, and click Save.